| | Dear customer,
This is a gentle reminder regarding the deprecation of legacy versions 8-10. As announced earlier, server support for these licenses will be discontinued on June 1, 2021.
All TeamViewer 8-10 licenses will get complimentary TeamViewer 15 access corresponding to 10 years of server service from purchase year. The same applies for TeamViewer 5-7 licenses that have been migrated to TeamViewer 9 previously.
| Purchased license | Complimentary TeamViewer 15 access until | | TeamViewer 5 | May 31, 2021 | | TeamViewer 6 | December 31, 2021 | | TeamViewer 7 | December 31, 2022 | | TeamViewer 8 | December 31, 2023 | | TeamViewer 9 | December 31, 2024 | | TeamViewer 10 | December 31, 2025 |
The complimentary access to TeamViewer 15 has been added automatically to all applicable licenses on January 19, 2021.
As mentioned above, from June 2021 onwards TeamViewer versions up to 10 will not be able to connect to our servers any longer, so affected users should update their setup with the complimentary TeamViewer 15 access well in advance.
While the deprecated legacy versions will continue to work indefinitely within local area networks, we strongly advise against utilizing software without regular security updates in any setting.
As always, please reach out to the TeamViewer customer support regarding any questions.
Best,
TeamViewer
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