| | Dear Mrs. Kurkinen, Thank you for choosing TeamViewer. To ensure the highest security and fastest connections possible, Server Services for TeamViewer version 9 will be discontinued and connections outside your network will not be possible, effective June 1, 2021. How does this affect me?
On January 19, 2021, your TeamViewer 9 license will be upgraded to TeamViewer 12. Because we’re committed to providing the best TeamViewer service possible, we’re excited to offer you a special complimentary trial of TeamViewer version 15, valid from January 19, 2021, through December 31, 2022.
What should I do next? To get started with your free trial, please manually update your client to TeamViewer version 15. Get step-by-step instructions for updating TeamViewer in this Community Knowledge Base article (English). Questions? Call us or submit a support ticket. Stay connected, TeamViewer
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